These Terms and Conditions govern your use of the hayvip platform. By registering an account or placing a bet on hayvip, you confirm that you have read, understood and agreed to everything set out below. Please take the time to read through each section carefully.
Who can open a hayvip account, what information is required and what happens if you provide inaccurate details. Only one account per person is permitted on hayvip.
How hayvip bonuses work, what wagering requirements apply and the conditions under which bonus funds can be withdrawn. All hayvip promotions are subject to these terms.
Accepted payment methods on hayvip, processing times, minimum and maximum transaction limits and the verification steps required before your first withdrawal.
How hayvip games operate, what constitutes a valid bet, how disputes are resolved and what actions hayvip takes when technical errors affect game outcomes.
hayvip's obligations to promote safe gaming, the tools available to members and the circumstances under which hayvip may restrict or close an account for player protection.
The conditions under which hayvip may suspend or permanently close an account, including fraud, abuse of promotions, underage gambling and violation of these terms.
By accessing, registering on or using the hayvip platform in any way — including browsing the website, downloading the hayvip app, creating an account or placing a real-money bet — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. If you do not agree with any part of these hayvip Terms and Conditions, you must not use the platform.
These Terms and Conditions form a legally binding agreement between you and hayvip. They apply to all hayvip members regardless of how they access the platform — whether through a desktop browser, the hayvip mobile app or any other device. By continuing to use hayvip after any update to these terms, you accept the revised version in full.
To register and use hayvip, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:
hayvip reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation within the timeframe requested will result in account suspension until verification is complete.
When you register a hayvip account, you are required to provide accurate, complete and up-to-date personal information. This includes your full legal name, date of birth, residential address and a valid contact method. hayvip uses this information to verify your identity, process withdrawals and comply with applicable regulations.
You are permitted to hold only one hayvip account. If hayvip detects that a single individual has registered multiple accounts — whether under the same name, the same payment method, the same device or the same IP address — all associated accounts may be suspended and any balances forfeited. This policy exists to protect the integrity of the hayvip platform and to prevent abuse of promotional offers.
You are solely responsible for maintaining the confidentiality of your hayvip login credentials. You must not share your username, password or two-factor authentication codes with any other person. hayvip will never ask you for your password via email, live chat or any other channel.
If you suspect that your hayvip account has been accessed without your authorisation, you must contact hayvip support immediately at [email protected]. hayvip will take prompt action to secure your account, but cannot be held liable for losses that occur as a result of unauthorised access caused by your failure to keep your credentials secure.
hayvip accepts deposits via bKash, Nagad, Rocket, Visa, Mastercard and bank transfer. All deposits are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit limits vary by payment method and are displayed at the time of transaction within your hayvip account dashboard.
Deposits made to hayvip are intended for gaming purposes only. hayvip does not accept deposits from third-party payment sources — the payment method you use to deposit must be registered in your own name. Deposits made from payment methods that do not match your hayvip account details may be reversed and your account flagged for review.
hayvip processes withdrawal requests within three hours for verified accounts under normal operating conditions. bKash and Nagad withdrawals are typically completed faster. Before your first withdrawal, hayvip requires identity verification to be completed. This is a one-time process and does not affect subsequent withdrawals once approved.
Withdrawals on hayvip must be made to a payment method registered in your own name. hayvip does not process withdrawals to third-party accounts. If your deposit method supports withdrawals, hayvip will return funds to the same method where possible. The minimum withdrawal amount and any applicable processing conditions are displayed in your hayvip account at the time of the request.
hayvip offers a range of bonuses and promotional offers to both new and existing members. All hayvip bonuses are subject to wagering requirements, which specify how many times the bonus amount must be wagered before any associated winnings can be withdrawn. The specific wagering requirement for each hayvip promotion is stated clearly in the promotion's individual terms.
hayvip bonuses are intended for personal recreational use only. Any attempt to exploit hayvip bonus offers through coordinated betting, the use of multiple accounts, arbitrage strategies or any other method that hayvip determines to be abusive will result in the cancellation of the bonus, forfeiture of any associated winnings and potential account suspension.
The hayvip Loyalty Program rewards members for their ongoing activity on the platform. Points are earned on qualifying real-money bets and accumulate toward tier progression across five levels: Bronze, Silver, Gold, Platinum and Diamond. Each tier unlocks progressively better cashback rates, reload bonuses and exclusive hayvip member benefits.
hayvip Loyalty Points do not expire as long as your account remains active and in good standing. Tier status is permanent — once you reach a tier on hayvip, you will not be downgraded. Cashback earned through the hayvip Loyalty Program is credited every Monday and carries no wagering requirements, meaning it can be withdrawn or used to play immediately.
All games available on hayvip use certified random number generator (RNG) technology to determine outcomes. Game results are not influenced by hayvip, by the size of your bet or by your account history. Return-to-player (RTP) percentages for hayvip games are published openly and represent the theoretical long-term payout rate for each title.
In the event of a technical malfunction during a hayvip game session — including server errors, disconnections or software failures — hayvip will make every reasonable effort to reconstruct the game state and honour any valid outcome. Where reconstruction is not possible, the affected bet may be voided and the staked amount returned to your hayvip balance. hayvip's decision in such matters is final.
hayvip maintains a zero-tolerance policy toward conduct that undermines the integrity of the platform, harms other members or violates applicable laws. The following actions are strictly prohibited on hayvip:
hayvip reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account suspension, forfeiture of balances and referral to relevant authorities.
hayvip is committed to promoting responsible gaming across its entire platform. hayvip provides a full suite of responsible gaming tools that are accessible directly from your account dashboard at any time. These tools include deposit limits, session time reminders and self-exclusion options that take effect immediately upon activation.
If you believe that your gaming on hayvip has become problematic, hayvip strongly encourages you to make use of these tools or to contact hayvip support for guidance. hayvip's support team is trained to respond to responsible gaming concerns with empathy and practical assistance, not scripted deflection.
hayvip reserves the right to suspend or permanently close any member account at its discretion, with or without prior notice, in circumstances including but not limited to: violation of these Terms and Conditions, suspected fraud or money laundering, failure to complete identity verification, underage gambling, abuse of hayvip promotions or any conduct that hayvip determines to be harmful to the platform or its members.
If your hayvip account is suspended pending investigation, hayvip will communicate the reason for the suspension and the steps required to resolve it where it is safe and appropriate to do so. If your account is permanently closed due to a breach of these terms, any real-money balance remaining after the deduction of bonus funds and associated winnings may be returned to you at hayvip's discretion.
All content on the hayvip platform — including but not limited to the hayvip logo, game graphics, website design, text, software and promotional materials — is the intellectual property of hayvip or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the hayvip platform for personal, non-commercial gaming purposes only.
You may not copy, reproduce, distribute, modify, create derivative works from or commercially exploit any hayvip content without the prior written consent of hayvip. Unauthorised use of hayvip intellectual property may result in legal action.
hayvip provides its platform on an "as is" and "as available" basis. While hayvip makes every reasonable effort to ensure the platform is available, accurate and free from errors, hayvip does not guarantee uninterrupted access or that the platform will be free from technical issues at all times.
To the maximum extent permitted by applicable law, hayvip shall not be liable for any indirect, incidental, special or consequential losses arising from your use of the hayvip platform, including but not limited to loss of winnings due to technical malfunctions, unauthorised account access resulting from your failure to secure your credentials or losses arising from your reliance on information provided on the hayvip platform.
hayvip reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, hayvip will notify registered members via email or through a prominent notice on the hayvip platform at least seven days before the changes take effect. Your continued use of hayvip after the effective date of any update constitutes your acceptance of the revised terms.
It is your responsibility to review the hayvip Terms and Conditions periodically. The date at the top of this page reflects when these terms were last updated. If you do not agree with any changes to the hayvip Terms and Conditions, you should stop using the platform and contact hayvip support to close your account.
If you have any questions about these hayvip Terms and Conditions, or if you need clarification on any point before registering your account, please contact the hayvip support team. We are available 24 hours a day, seven days a week and aim to respond to all enquiries within five minutes during peak hours.
Now that you know exactly how hayvip works, create your free account and start playing. Every hayvip member is protected by the same fair, transparent rules — no hidden conditions, no surprises.